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Has the 99.999% Availability SLA Gone the Way of the Dodo?
J. Stradling Summary Bullets: Traditional network SLA metrics do not take into account changing IT needs. Is your network vendor willing to extend service guarantees to application availability? There...
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SLAs: Reflecting End-to-End Reality or a Compartmentalized View of the Cloud?
Amy Larsen DeCarlo Summary Bullets: Cloud providers tend to gravitate toward offering SLAs focused on particular elements of delivery – server availability, network uptime, support response times, etc,...
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